Support that helps youmove faster, not stall.
Ask product questions, report bugs, request features, or get help with plans and billing. Free support is included, and Pro receives priority response times.
Support Categories
Get the right kind of help quickly
General help
Get help understanding the workspace, templates, variables, and prompt workflow basics.
Bug reports
Send reproducible issues, unexpected behavior, or problems affecting your workflow.
Feature requests
Tell us what would improve your workflow, from UI changes to deeper prompt tooling.
Account and billing
Ask about plan limits, subscriptions, support expectations, or account-related issues.
FAQ
Support questions, answered
What makes Prompt Builder different from a normal prompt notes app?+
Prompt Builder is built around modular blocks, reusable variables, prompt templates, AI testing, and structured sharing. It is designed for repeatable workflows, not only text storage.
How much does Prompt Builder cost?+
The Free plan includes 3 saved prompts, 5 blocks per prompt, 2 folders, 5 share links, and access to the public template library. Pro is currently available for $10 per month or $75 per year.
Are the prompt templates free?+
Yes. The public prompt library is free to browse, copy, and use. You can also import templates into Prompt Builder and customize them with blocks and variables.
What does Pro support change?+
Pro subscribers receive priority support and typically receive responses faster than Free users. Pro also unlocks the deeper workflow features used by advanced users and teams.
Can I export and share prompts?+
Yes. Prompt Builder supports sharing, and Pro adds stronger sharing controls along with import, export, analytics, and more advanced workflow depth.